Eca365 Terms & Conditions — Complete Guide for Members

Welcome to eca365. These Terms & Conditions apply to the use of the eca365 platform and all its services. By opening an account or using the platform, you are deemed to have accepted these terms. We encourage you to take a moment to read through the full document.

In this document, "eca365", "we", and "us" refer to the entity operating the eca365 platform. "Member", "you", and "user" refer to any individual who has registered on or is using eca365. "Platform" refers to the eca365.net website and all associated services.

Eca365 is an online gaming platform offering slots, Live Casino, Sports Betting, fish games, and more. The platform operates under an international license and undergoes regular third-party security and fairness audits.

The following requirements must be met to register on eca365:

• You must be at least 18 (eighteen) years of age. Accounts opened by anyone under 18 are not permitted and will be closed immediately upon detection.
• Each person may hold only one account. If multiple accounts are found under the same individual, all accounts may be blocked and balances forfeited.
• All information provided during registration must be accurate and up to date. Incorrect details can cause issues during account verification and may result in withdrawals being put on hold.
• Keeping your account password confidential is your responsibility. eca365 will not be held liable for any consequences arising from sharing your password or allowing a third party access to your account.
• For account verification, eca365 may request a copy of your national ID, passport, or driving licence. Withdrawals may be put on hold if the required documents are not submitted within the specified timeframe.

Eca365 reserves the right to reject any registration application without providing a reason. After registering, log in to your account to verify your profile details and enable two-factor authentication (2FA) for added security.

Transactions on eca365 can be made via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladesh Taka (BDT). Key payment details are listed below:

Important withdrawal terms:

• Your account must be fully verified (KYC) before a withdrawal can be processed.
• Deposited funds cannot be withdrawn until they have been wagered at least once.
• Winnings generated from a bonus are subject to the specified wagering requirements before withdrawal.
• In cases of suspicious transactions, eca365 may temporarily hold withdrawals pending an investigation.

Eca365 offers a variety of bonuses and promotions. Each bonus has its own terms, which you should read carefully before opting in. The following general rules apply to all bonuses:

• Wagering requirement: Most bonuses require you to wager 15–30x the bonus amount before you are eligible to withdraw.
• Validity: Bonuses must generally be used within 7 to 30 days of being issued. Any unused bonus will be automatically cancelled once the validity period expires.
• Game restrictions: Some bonuses are only valid for specific games or game categories.
• Maximum Bet: A maximum bet per round applies while a bonus is active. Exceeding this limit may result in the bonus being forfeited.
• One bonus at a time: Multiple bonuses cannot be active simultaneously unless explicitly stated otherwise.

All eca365 games are powered by internationally recognised software providers. Game outcomes are determined by RNG (Random Number Generator) technology, which is impartial and independently verifiable. Please keep the following in mind when playing:

Sports Betting:

• If an event is cancelled, the stake will be refunded.
• Live bet odds may change after a match has started.
• If a bet is placed at incorrect odds due to a technical error, eca365 reserves the right to void that bet.

Live Casino & Slots:

• If your internet connection drops during a game, the outcome will be determined by the server.
• If you experience any technical issues during a game, contact support immediately.
• The RTP rate for each game is available in the game information section.

Eca365 is committed to maintaining a fair and safe platform. The following activities are strictly prohibited and will result in permanent account closure:

• Operating multiple accounts under the same identity
• Creating an account under someone else's identity or with false information
• Using bots or automated software to play games or place bets
• Conducting transactions using money laundering proceeds or other illicit funds
• Attempting to hack or manipulate the game or betting system
• Harassing or attempting to harm other members
• Impersonating an eca365 employee or representative
• Exploiting any platform vulnerability or bug for unfair advantage — such issues should be reported to support

Eca365 takes the protection of members' personal data seriously. Information provided during registration — including name, address, mobile number, and financial details — is used solely for service delivery. Member data is never sold to third parties.

• All data is protected with 256-bit SSL encryption.
• Payment information is stored in a PCI-DSS compliant system.
• Information may be disclosed when required by law or government order.
• Members may request a review or correction of their account information at any time.

To learn more about our privacy practices, visit our Privacy Policy Visit the page.

Eca365 believes gaming should be a source of entertainment, not addiction. We encourage all members to play responsibly and offer the following tools and services:

• Deposit limit: Set your own maximum deposit limits on a daily, weekly, or monthly basis.
• Loss Limit: Gaming is automatically stopped if your losses exceed a set amount.
• Session Limit: Set your own daily limit on how long you can play.
• Self-Exclusion: You can temporarily suspend your account for a set period whenever you choose.
• Reality Check: Receive regular notifications about your gaming session duration and spending.

If you're having trouble controlling your gaming, please contact our support team or visit our Responsible Gaming Visit the page. Remember — only bet what you can afford to lose.

Members may close their account at any time by contacting support. Any pending withdrawals should be processed before the account is closed. eca365 may also suspend or close an account under the following circumstances:

• If any provision of these Terms & Conditions is violated
• If the documents requested for KYC verification are not submitted within the specified time
• If suspicious or unusual activity is detected on an account
• By order of a court or regulatory authority
• If your account remains inactive for an extended period (typically more than 12 months)

These Terms & Conditions are governed by international gaming law and the regulations of eca365's licensing authority. Should any dispute arise, please contact the eca365 support team first — most issues are resolved within 72 hours.

• If the issue cannot be resolved through support, you may escalate your complaint to the relevant licensing authority.
• Any dispute regarding a bet outcome must be raised within 72 hours of the game ending.
• In the event of any discrepancy between the English and Bengali versions of these terms, the English version shall prevail.
• Eca365 reserves the right to modify these terms and conditions, in whole or in part, at any time.

Our support team is available 24/7 to assist you with any questions or complaints. Visit our FAQ pagefor answers to common questions.